On The Roof Contracting Frequently Asked Questions

If you need a new roof or your old one needs repairs, you may be wondering how to go about it.

There are a lot of different contractors out there, and it can be tough to know who to trust. On

The Roof Contracting is a respected and reliable roofing company that is a local family-owned business, and we take pride in our work.

We have put together a list of Frequently Asked Questions to help you understand more about repairs and replacements to your roof, gutters, or siding.

At On The Roof, we are often asked a number of questions related to roofing, siding, and gutters. We have compiled a list of the most frequently asked questions below.

This will also help you understand what to expect when you work with us. We hope you find this information helpful!

FAQ’s

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  • Can I get a estimate or price quote for my job?

    Yes you will be provided with an estimate prior to any work being done.

  • How can I schedule an appointment with On The Roof Contracting?

    Click HERE to use our Booking Form to schedule a call or set up a consultation date or you can call the number at the top of this page.

  • What should I have at our first meeting for my project?

    If you are planning to make an insurance claim, please have your insurance policy number. If you have an interior leak, please be prepared to indoor photos of property damage. We may also need access to your back yard for photos of your roof.

  • Are you a licensed contractor?

    Roofing Contractors are not required in the state of Kentucky to be licensed. We are fully insured though.

  • Do you have insurance in case something in my home gets broken in the renovation/construction process?

    Yes. Our insurance covers damage that is caused by us. We take pictures prior to your project date to establish current and non existing damage to protect both our clients and us.

  • What is the projected timeline for my project?

    No two projects are the same. We also take into consideration weather conditions. Your project could be done in as little as a couple of days or longer.

  • How often do you finish a project in the expected time frame?

  • Will you be on site at all times to oversee progress of the job?

    We will be present at the start of the job to ensure materials are dropped, workers present, and to answer any questions you may have prior to installation. We will also conduct daily visits to ensure your installation is running smoothly. Once your job is completed, we will be there to assure the job site is cleaned up properly, we have met your satisfaction and do a walk through with the home owner.

  • How often will you stop by to check on the progress?

    We make every attempt to be on site daily to make certain your job is being completed properly and to your satisfaction.

  • Who is the on-site supervisor?

    There will be a foreman assigned to every project and you will be advised of who is in charge.

  • Will the on-site supervisor provide me with daily updates?

    Yes you will have continuous access for any questions you may have.

  • What is the daily work schedule?

    For our office staff operating hours are Mon-Sat 9:00am to 5:pm. Our production staff is on duty Mon-Fri 8:00am-4:00pm.

  • What is the payment schedule for my project?

    For insurance claims, 50% of the awarded total, plus your deductible is required prior to production. The remaining 50% is due upon job completion. For personal payments or financing, material cost and proper dump fee is required prior to production, the remaining payment is due the morning your project begins.

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    Central Kentucky Service Areas

    Map PointAnderson City, KY
    Map PointAlton, KY
    Map PointAlton Station, KY
    Map PointBagdad, KY
    Map PointBardstown, KY
    Map PointBecknerville, KY
    Map PointBerea, KY
    Map PointBiddle, KY
    Map PointBloomfield, KY
    Map PointBrannon Woods, KY
    Map PointBridgeport, KY
    Map PointBryantsville, KY
    Map PointBuckeye, KY
    Map PointBurgin, KY
    Map PointCenterville, KY
    Map PointChristianburg, KY
    Map PointClintonville, KY
    Map PointColby, KY
    Map PointComishville, KY

    Map PointDanville, KY
    Map PointDry Ridge, KY
    Map PointElizabethtown, KY
    Map PointElkin, KY
    Map PointEminence, KY
    Map PointFlemingsburg, KY
    Map PointFord, KY
    Map PointFrankfort, KY
    Map PointGeorgetown, KY
    Map PointGlensboro, KY
    Map PointGratz, KY
    Map PointHatton, KY
    Map PointHarrisonville, KY
    Map PointHarrodsburg, KY
    Map PointHigh Bridge, KY
    Map PointJunction City, KY
    Map PointKeene, KY
    Map PointIrvine, KY
    Map PointKirksville, KY

    Map PointLancaster, KY
    Map PointLawrenceburg, KY
    Map PointLebanon, KY
    Map PointLexington, KY
    Map PointLockport, KY
    Map PointMackville, KY
    Map PointMidway, KY
    Map PointMillville, KY
    Map PointMinorsville, KY
    Map PointMonterey, KY
    Map PointMt Eden, KY
    Map PointNicholasville, KY
    Map PointPaint Lick, KY
    Map PointParis, KY
    Map PointPeaks Mill, KY
    Map PointPerryville, KY
    Map PointPinckard, KY
    Map PointPleasureville, KY
    Map PointRichmond, KY

    Map PointSadieville, KY
    Map PointSalvisa, KY
    Map PointShelbyville, KY
    Map PointSimpsonville, KY
    Map PointSpringfield, KY
    Map PointStamping Ground, KY
    Map PointStanford, KY
    Map PointStony Point, KY
    Map PointTaylorsville, KY
    Map PointThree Forks, KY
    Map PointVersailles, KY
    Map PointWaddy, KY
    Map PointWhite Sulphur, KY
    Map PointWilliamstown, KY
    Map PointWillisburg, KY
    Map PointWilmore, KY
    Map PointWinchester, KY
    Map PointWoodlake, KY
    Map PointWyandotte, KY